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Partner Success Network

Help your ISP customers recover more revenue.

Partner with eCard to add payment recovery to your billing, CRM, or subscriber-management platform, without building the recovery technology from scratch, and explore referral and revenue-share opportunities for your business.

Explore a Partnership See ways to partner

Talk directly with our team. eCard Transactions, founded 2009 in Omaha, Nebraska.

RecoveryIllustrative example

Declined subscriber payment

Fiber 2 Gig, monthly service

Card expired

  1. Account Updater

    New card details found

  2. Intelligent retry

    Approved with the updated card

  3. Engage outreach

    Not needed this time

    Skipped
Payment recoveredStatus sent to your platform
Illustrative example. Recovery methods, timing, and outcomes depend on the payment and integration.

Built for the platforms behind recurring ISP billing

  • ISP billing software
  • CRM & subscriber management
  • Recurring-payment platforms

More value for your ISP customers. A stronger platform for you.

Every month, some of your customers' subscriber payments fail. eCard gives your platform two ways to bring that revenue back, so recovery becomes part of what you offer.

Behind‑the‑scenes recovery

Account Updater, intelligent retries, and Network Tokens work in the background to turn declines into approvals, avoiding premature contact with the customer.

  1. DeclinedThe card on file has expired
  2. Card updatedAccount Updater finds the new card details
  3. ApprovedAn intelligent retry goes through

Runs without contacting the customer

Engage recovery

When a customer needs to act, empathetic outreach by email, text, or phone helps them update their payment and stay connected.

Email, text, and phone

  • Differentiate your platform

    Offer payment recovery that competing billing and CRM tools may not, without building the underlying technology from scratch.

  • Help ISPs keep recurring revenue

    Give your customers an additional way to address failed recurring payments and the follow-up work those failures create.

  • Add a revenue opportunity

    Referral and revenue-share arrangements are part of the partnership conversation. Terms are agreed directly with eCard.

Three ways to work together.

Refer customers, integrate recovery into your product, or combine approaches. The first conversation finds the fit.

Refer customers

Introduce eCard to ISP customers who could benefit from payment recovery. eCard works with them directly, and your team stays focused on your core product.

  • No technical integration required
  • Referral arrangement discussed directly with eCard

  1. Your platform

    Makes the introduction

  2. Your ISP customer

    Meets eCard about their failed payments

  3. eCard

    Sets up and runs the recovery

Integrate recovery

Connect eCard's recovery capabilities to your software through the REST API and webhooks, with implementation assistance from eCard's team.

  • REST API and webhooks
  • NMI and other supported gateway integrations
  • Implementation assistance

Revenue share

Referral and revenue-share arrangements are part of the partnership conversation. Commercial terms are agreed directly with eCard, based on the partnership.

  • Works with a referral, an integration, or both
  • No commitment until you both agree

Partnership outline

Model
Referral, integration, or both
Revenue share
Part of the conversation
Terms
Agreed directly with eCard
First step
An introductory call
Explore a Partnership

From first call to partnership.

A partnership comes together in three steps. Your platform stays at the center the whole way.

  1. Understand your environment

    We start with your customers, your billing workflows, and your existing payment setup.

  2. Choose the right approach

    Referral, technical integration, or both, built around the capabilities that matter to your platform.

  3. Define the partnership

    Agree commercial terms and, where relevant, implementation requirements.

Integration requirements depend on gateway, processor, token, and platform compatibility. We confirm them with you during technical discovery.

The technology behind the partnership.

When an integration makes sense, these are the capabilities we map to your platform and your customers' payment environment.

Recovery

  • Account Updater

    Updates expired, lost, or stolen cards before the processor flags them, so stored card details stay current.

  • Intelligent recovery

    Behind-the-scenes retries, driven by AI and machine learning, designed to turn declines into approvals.

  • Network Tokens & token support

    Token-based credential support as part of a compatible integration.

  • Engage recovery

    Empathetic outreach by email, text, and phone when a customer needs to act.

Integration

  • REST API & webhooks

    Connect your platform to eCard and exchange payment and recovery events.

  • Gateway integrations

    NMI and other supported gateway integrations, matched to your customers' existing payment environment.

  • Implementation assistance

    eCard works with your team to plan and support the implementation.

A few questions before we talk.

Short answers to the questions platform teams tend to ask first.

Do we need to change our billing platform or processor?
Not necessarily. The first conversation is about whether eCard can complement what you already run. We review your billing system, gateway and processor relationships, and token setup before recommending any approach.
Are we required to integrate with eCard?
No. A technical integration is one path. Depending on your situation, a referral or revenue-share relationship may fit better.
What if our platform already has payment-retry features?
We'll look at what you already offer and whether eCard adds something useful, such as Account Updater, Network Tokens, or engage recovery. The goal is to complement your platform, not to assume you need to replace anything.
What does implementation involve?
It depends on the relationship. A referral partnership may need little technical work. An integration may involve discovery around APIs, webhooks, gateways, token handling, payment workflows, security requirements, testing, and support ownership. We define the scope together after a technical review.
How do referral and revenue-share arrangements differ?
A referral relationship connects your customers with eCard without a deeper technical integration. A revenue-share arrangement may make sense where the commercial relationship and the opportunity justify it. Specific terms are discussed once we understand the fit.
What happens after I submit the form?
You'll choose a time for a short introductory call with our team. Submitting doesn't commit you to a partnership, an integration, or any commercial agreement.

Let's start with your platform.

Tell us a little about your company and the ISP customers you serve. Then choose a time for a short introductory call.

What we'll discuss

  • Your platform and the ISP customers you serve
  • Your current payment and recovery environment
  • Partnership options and possible next steps

You'll speak with our team

eCard Transactions, Omaha, Nebraska

Prefer to pick a time first?

Book a 30-minute call (opens in a new tab)

Already have an email from us? You can simply reply to it.

Tell us about your platform

Submit your details, then choose a time for an introductory call.

No commitment to a partnership. Just a conversation about fit.

Form not loading? Open the partnership form in a new tab

Explore a Partnership